We hope you have a perfect shopping experience. If you have any questions, we are glad to know your concern and willing to help you. Please email us at eva@loxlocs.com
When will my order arrive?
Affected by Covid-19, there might be some delay in the delivery.
Process Time: All our loc extensions are handmade; once you’ve placed your order, the set will process 3-7 working days before being shipped out. Some customize orders with colors please allow 7-10 working days for dying and handmade.
Shipping all over the world.
Free shipping:
From time to time, Loxlocs may offer free shipping on select items. When free shipping is available for an order, Loxlocs will choose the method of shipment. Note some items are not eligible for Free Shipping promotions.
Standard Shipping:
United States, Canada: usually 7-10 business days. (Standard shipping via USPS.)
Other Countries/regions: usually takes 7-21 business days.
Express Shipping(DHL) :
United States, Canada: 3-7 business days.
Other Countries/regions: may take anywhere between 1-4 weeks for delivery.
We are not responsible for any customs fees, VAT, or any other taxes or fees. Customs fees, VAT, or any other taxes is the sole responsibility of the buyer.
You’ll be provided with tracking information immediately once your package is mailed out.
Loxlocs is not responsible for lost packages for which delivery confirmation is provided by the carrier. In this case, we recommend contacting the carrier directly.
*Affected by Covid-19, there might be some delay on the delivery.
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